International rankings

A 2018 report by G3ict[1] on countries’ performance shows little progress in all terms of commitment and implementation, as shown in tables 2-5. Table 2 ranks the top 10 countries in terms of implementation outcome based on commitments, and compares their scores according to the recent 2020 Dare Index report.[2] Only two countries improved their overall score, namely, Qatar (89) and Italy (75.5). While Oman was ranked as the best performing country in 2018 with a score of 81, it dropped 15.5 points to 65.5, giving the top seat to another Arab country, namely, Qatar, with a 14-point score rise from 75 in 2018 to 89 in 2020. Surprisingly, all top-ranking countries showed a drop in their overall score. In contrast, implementation and outcome scores improved for most countries in the last two years. For example, the Russian Federation and South Africa improved their implementation score by 13 and 18 points, respectively. Only two countries scored less in 2020 than in 2018, namely, Oman and the United States. This clearly indicates a positive overall implementation level of necessary policies and accessibility regulations.

Table 2.   Top 10 performing countries, 2018-2020

Country

2018

2020

Score/100

Implementation and outcome/50

Score/100

Implementation and outcome/50

Oman

81

31

65.5

23

Brazil

79

29

72

27

France

77

27

72.5

30

South Africa

76

10

75.5

28

Qatar

75

30

89

39

United states

75

30

71.5

29

Italy

73

28

75.5

28

Russian Federation

73

13

61

26

United Kingdom

73

28

66.5

29

Kenya

72

16

70

25

Spain

72

27

62.5

25

Source: DARE index top performing countries. Available at https://g3ict.org/upload/DARE-Index-Top-Performing-Countries-Nov-5-2018.pdf and https://g3ict.org/upload/accessible_DARE-Index-2020-Top-Performing-Countries-ENGLISH-1.pdf.

Table 3 shows the top scoring countries with respect to their region, which clearly shows that Central and South Asian countries, with the exception of the Russian Federation, are way below world average. Notably, two Arab countries, Oman and Qatar, held the top position, Oman in 2018 and Qatar in 2020. Their efforts are noticeable despite the low implementation outcome and commitment of the entire region, as shown in table 4.

Table 3.   Region ranking based on commitments, capacity and outcomes

 

2018

2020

Region

Countries

Score/100

Countries

Score/100

Africa

South Africa

Kenya

76

72

South Africa

Kenya

75.5

70

Central Asia

Russian Federation Turkmenistan

73

23

Russian Federation Tajikistan

61

52.5

East Asia and the Pacific

Australia

China

71

62

Australia

Philippines

80

53

Europe

France

Italy

77

73

Italy

France

75.5

72.5

Latin America and the Caribbean

Brazil

Jamaica

79

60

Brazil

Uruguay

72

67

MENA region/Arab countries

Oman

Qatar

81

75

Qatar

Oman

89

65.5

North

America

United States

Canada

75

57

United States

Canada

71.5

56

South Asia

India

Nepal

46

43

India

Pakistan

53

46.5

Source: DARE index top performing countries. Available at https://g3ict.org/upload/DARE-Index-Top-Performing-Countries-Nov-5-2018.pdf and https://g3ict.org/upload/accessible_DARE-Index-2020-Top-Performing-Countries-ENGLISH-1.pdf.

Results also show that Europe and North America outperformed the rest of the regions in implementation and outcome, with 55.1 and 63.8, respectively. However, all regions scored low in their capacity to implement or in commitment, as shown in table 4 below. The Middle East and North Africa (MENA), including non-Arab countries, have fair implementation and capacity to implement but with low overall commitment.

Table 4.   Regional rankings, 2020

Region

Implementation and outcome

Capacity to implement

Commitment

Overall

Score

Central Asia

13.8

6.9

14.4

35.1

South Asia

8.3

8.8

15.7

32.8

Africa

7

10.8

14.5

32.3

East Asia and the Pacific

10.4

11.4

14.3

36.1

Latin America and the Caribbean

11.2

11

17

39.2

MENA

13.7

11.9

16.3

41.9

Europe

20.1

16

19

55.1

North America

20

20

23.8

63.8

Source: DARE Index 2020. Global Progress by CRPD States Parties.

Table 5.   Global e-accessibility commitment (percentage)

Commitment

Global average

Ratification of CRPD

93

Ratification of the Marrakesh Treaty

37

Laws to protect the rights of persons with disabilities

88

Defining reasonable accommodation

68

E-accessibility defined

61

Overall commitment

65

Source: DARE Index 2020. Global Progress by CRPD States Parties.

Although 93 per cent of countries have ratified CRPD and 37 per cent have ratified the Marrakesh Treaty, only 65 per cent of countries have made commitments to advance e-accessibility for persons with disabilities. As table 5 shows, less than 70 per cent of countries have a clear definition of e-accessibility. The present report also identifies several issues causing the slowdown of e-accessibility at the global level, which include the following:

  • In most countries, persons with disabilities or their supporting government agencies seldom participate in developing policies or regulations, including on e-accessibility;
  • Lack of national awareness programmes and specialized educational courses.

The 2018 Disability and Development Report[3] provides several recommendations to strengthen the inclusion and accessibility of persons with disabilities, which include the following:

  • Raise awareness and knowledge of ICT accessibility;
  • Involve persons with disabilities and specialized agencies in drafting policies, recommendations and regulations;
  • Encourage the ICT industry and the public sector to adopt the Seven Principles of Universal Design[4] on equitable use and perceivable information, which directly impact e-accessibility;
  • Implement national accessibility policies and regulations;
  • Create dedicated governmental organizations to oversee ICT accessibility;
  • Provide equal and affordable Internet access for persons with disabilities;

Encourage Government and private-sector funding to support open-source software development and Universal Design at a low cost for persons with disabilities.