Procurement of ICT Products and Services Tool

This tool provides minimum guidelines for procurement of accessible ICT products and services, including hardware, software and web or mobile applications. It is provided in a general form, respecting the different procurement regulations and policies in member States.
The tool is divided into two parts. The first part (step 2) lists required criteria by ICT products to meet accessibility needs for persons with different functional disabilities, with or without assistive technologies. ICT products in the first part include closed functionality products, two-way voice communication, products with video capability, and generic hardware requirements. The second part (step 3) maps the EN 301 549 V3.1.1 requirements (websites, non-web document, open or closed functionality software, authoring tools, product and support docs) with criteria from the Websites Minimum Critical Criteria Tool.


Step 1. Introduction

Please proceed with the selection of your preferred criteria to produce your draft guidelines.

Replay introduction

Step 2. Procurement - Part 1

At this step, please select your preferred criteria to produce your draft guidelines.

4.2 Functional Disabilities
5.1 Closed Functionality
5.2 Activation of accessibility features t
5.3 Biometrics
5.4 Preservation of accessibility information during conversion
5.6 Visual status
6.2 Real-time text (RTT) functionality
6.3 Caller ID
6.4 Alternatives to voice-based services
6.5 Video communication
7.1 Caption processing technology
7.2 Audio description technology
7.3 User controls for captions and audio description
8.1 General Requirements
8.2 Hardware products with speech output
8.3 Physical access to ICT
Replay introduction

Step 3. Procurement - Part 2

At this step, please select your preferred criteria to produce your draft guidelines.

1.1.1 Non-text Content (Level A)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
1.2.2 Captions (Prerecorded) (Level A)
1.3.3 Sensory Characteristics (Level A)
1.3.4 Orientation
1.4.1 Use of Color (Level A)
1.4.2 Audio Control (Level A)
1.4.3 Contrast
1.4.4 Resize Text
1.4.11 Non-Text Contrast
2.1.1 Keyboard (Level A)
2.1.2 No Keyboard Trap (Level A)
2.2.1 Timing Adjustable (Level A)
2.2.2 Pause, Stop, Hide (Level A)
2.3.1 Three Flashes or Below Threshold (Level A)
3.1.1 Language of Page (Level A)
3.2.2 On Input (Level A)
3.3.1 Error Identification (Level A)
3.3.3 Error Suggestions
3.3.4 Error Prevention

Functional Disabilities Table

Step 4. Results

Based on your selection, your compliance rate is mentioned below. Please note that you can download your draft guidelines by clicking on (Export to Word Document).