Suggested Indicators for Work and Employment

The right to work and employment is framed in Article 27 of the CRPD:

Article 27 - Work and employment

  1. States Parties recognize the right of persons with disabilities to work, on an equal basis with others; this includes the right to the opportunity to gain a living by work freely chosen or accepted in a labour market and work environment that is open, inclusive and accessible to persons with disabilities. States Parties shall safeguard and promote the realization of the right to work, including for those who acquire a disability during the course of employment, by taking appropriate steps, including through legislation, to, inter alia:

    a.Prohibit discrimination on the basis of disability with regard to all matters concerning all forms of employment, including conditions of recruitment, hiring and employment, continuance of employment, career advancement and safe and healthy working conditions;

    b.Protect the rights of persons with disabilities, on an equal basis with others, to just and favourable conditions of work, including equal opportunities and equal remuneration for work of equal value, safe and healthy working conditions, including protection from harassment, and the redress of grievances;

    c.Ensure that persons with disabilities are able to exercise their labour and trade union rights on an equal basis with others;

    d.Enable persons with disabilities to have effective access to general technical and vocational guidance programmes, placement services and vocational and continuing training;

    e.Promote employment opportunities and career advancement for persons with disabilities in the labour market, as well as assistance in finding, obtaining, maintaining and returning to employment;

    f.Promote opportunities for self-employment, entrepreneurship, the development of cooperatives and starting one's own business;

    g.Employ persons with disabilities in the public sector;

    h.Promote the employment of persons with disabilities in the private sector through appropriate policies and measures, which may include affirmative action programmes, incentives and other measures;

    i.Ensure that reasonable accommodation is provided to persons with disabilities in the workplace;

    j.Promote the acquisition by persons with disabilities of work experience in the open labour market;

    k.Promote vocational and professional rehabilitation, job retention and return-to-work programmes for persons with disabilities.

  2. States Parties shall ensure that persons with disabilities are not held in slavery or in servitude, and are protected, on an equal basis with others, from forced or compulsory labour.

The CRPD recognizes the right to the opportunity to gain a living by work freely chosen or accepted in a labour market and work environment that is open, inclusive and accessible to persons with disabilities. According to the CRPD, States Parties are obliged to take appropriate steps, including legislative steps to “safeguard and promote the realization of the right to work” and to prohibit discrimination on the basis of disability in all types and stages of employment including for persons who acquire disabilities through the course of employment. 

The ILO has also adopted a similar approach to protecting the right of persons with disabilities to work and employment. The ILO Discrimination (Employment and Occupation) Convention No. 111 - a fundamental ILO Convention that has been ratified by all four countries covered in this report[1] - requires States to promote equality of opportunity and treatment in respect of employment and occupation with a view to eliminating any discrimination (Article 2). Although the ILO Convention No. 111 does not specifically include disability as a prohibited ground for discrimination (Article 1-1-a), it recognizes that special measures to meet the particular needs of persons for reasons of “disablement” are not deemed to be discrimination against other workers (Article 5-2).[2]

Article 27 divided States’ obligation into four major components: the recognition of the right of persons with disabilities to work, the equality with others that persons with disabilities should enjoy, the safeguard and the promotion of the realization of the right to work, and the guarantee of their human dignity through the freedom from all forms of slavery or forced labour. Legal transposition of those obligations includes: 

  • measures related to the recognition of the right, the equality with others and the guarantee of human dignity according to specific standards and,
  • promotional measures according to a continuous process of monitoring and evaluation that will serve to redress gaps that interfere on the full enjoyment of the right. 

The Committee on Economic, Social and Cultural Rights (CESCR) identifies a core of three levels of specific legal obligations of the right to just and favourable conditions of work which include:

  • Respect level: respect the right by refraining from interfering directly or indirectly with its enjoyment, especially when the State is the employer. Protection level: States should “take measures to ensure that third parties, such as private sector employers and enterprises, do not interfere with the enjoyment of the right to just and favourable conditions of work and comply with their obligations […] and impose sanctions and appropriate penalties on third parties, including adequate reparation, criminal penalties, pecuniary measures such as damages, and administrative measures, in the event of violation of any of the elements of the right”.[3]
  • Fulfilment level: States should “adopt the measures necessary to ensure the full realization of the right to just and favourable conditions of work”[4], such as “measures to assist workers by according sufficient recognition of the right through laws, policies and regulations” and “introduce quotas or other temporary special measures to enable […] groups that have experienced discrimination to reach high-level posts and provide incentives for the private sector to do so” and should establish system of monitoring and evaluation that could “periodically review the impact of laws and policies, in consultation with workers and employers, with a view to updating standards in the light of practice”.[5]

1. Identification of the attributes of the right to employment

In its analysis of the CRPD provisions related to the right to work for persons with disabilities, CmRPD considers that “persons with disabilities cannot effectively enjoy their work and employment rights, as described in article 27 of the Convention, if the workplace itself is not accessible”.[6] They require “specific measures to enjoy the right to just and favourable conditions of work on an equal basis with others”.[7] The access should be reliable to various aspect of work. OHCHR identifies five main attributes that guide the implementation of the right to work for persons with disabilities as framed by CRPD Article 27:[8]

  • The right to access employment in the open labor market, which requires equality of opportunities in the access to, retention of and advancement in all forms of employment including sheltered or supported employment (Article 27-1-a);
  • Non-discrimination in work and employment, which requires states to take measures to protect persons with disabilities from discrimination in all aspects of employment, including conditions of recruitment, hiring and employment, continuance of employment, career advancement and safe and healthy working conditions;
  • Accessibility, which is an overreaching obligation for State parties requiring the elimination of physical and communication barriers as well as socioeconomic barriers at the workplace (Article 9)
  • Reasonable Accommodation in employment, which also acts as an anti-discrimination measure (Article 27-1-i);
  • Positive measures to promote the employment of persons with disabilities (Articles 27-1-g and Article 27-1-h);

These attributes will serve as a basis to identify relevant Employment Indicators. Other key provisions of the CRPD related to the right to work and employment - such as the requirement to guarantee just and favourable conditions for work and trade union rights on equal basis with others, and to provide protection from forced labour and to promote self-employment - will not be covered by this study as they require a large number of indicators that could be useful for development in a separate study.

2. Identification of Selected Employment Indicators

A limited number of Employment Indicators will be selected to measure legal conformity with the CRPD based on the different attributes and components of the right to work and employment for persons with disabilities as identified above. The right to access employment, which covers all forms of employment, and the prohibition of discrimination in all aspects of employment would require a large number of indicators that are beyond the limited scope of this study. As such, for the purpose of this study, only one indicator will be selected to measure the legal framework’s conformity with the CRPD’s prohibition of discrimination in the access to employment in general (Employment Component 1). Other indicators will be developed to measure the national legal frameworks’ conformity with the CRPD obligations to guarantee accessibility in employment (Employment Component 2), to provide reasonable accommodation in employment (Employment Component 3) and to promote the employment of persons with disabilities through positive measures (Employment Component 4).

(a) Employment Component 1: Non-Discrimination in the Access to Employment

EMPLOYMENT INDICATOR 1:

The legal framework states that no person shall be denied employment on the basis of disability

Source  This indicator is derived from Article 27 (a) of the CRPD which obligates States to: “prohibit discrimination on the basis of disability with regard to all matters concerning all forms of employment, including conditions of recruitment, hiring and employment, continuance of employment, career advancement and safe and healthy working conditions”.
Definition

The indicator captures whether the national legal framework complies with the CRPD obligation to prohibit discrimination on the basis of disability in the access to work and employment. It reflects whether the legal framework guarantees the right of persons with disabilities to access work and employment on equal basis with others by including a “no-rejection clause” whereby it is unlawful to deny any person work or employment on the basis of disability.

The indicator is of particular importance for promoting equal opportunities and the participation of persons with disabilities in the labour market on an equal basis with others. The clear recognition of this right in the national legal framework provides legal guarantees against discriminatory practices on grounds of disability in the access to work and the denial of equal opportunities to participate in the labour market. Further, as an anti-discrimination measure, the “no-rejection clause” should give rise to a legal remedy for persons with disabilities who are denied access to the general education system.

Value measurement The national legal framework will be assigned a numeric value as follows:
  • A value of 0 is assigned if the right is not recognized in the national legal framework
  • A value of 1 is assigned if the right is recognized for all persons in the national legal framework
  • A value of 2 is assigned if the right is recognized specifically for persons with disabilities in the national legal framework
Expressed concerns of relevant human rights mechanisms on this issue will appear through this evaluation by a (-) mark to the assigned value.
Data collection  Constitution, States’ reviews by human rights mechanisms, laws related to disability, laws related to anti-discrimination, laws related to employment.

(b) Employment Component 2: Accessibility in Employment

In parallel to the Accessibility Indicators that will be developed below, a specific indicator is developed to measure conformity with the CRPD obligation to ensure accessibility at the workplace.

EMPLOYMENT INDICATOR 2:

The legal framework states that workplaces in the public and private sector should be accessible to persons with disabilities

Source  This indicator derives from the text of Article 9 (1) (a) of the CRPD, which requires States to take appropriate measures to identify and eliminate obstacles to accessibility in buildings and facilities, including workplaces.
Definition This indicator measures the national legal framework’s conformity with the CRPD requirement to eliminate barriers to accessibility in workplaces. It is derived from the general obligation to guarantee the right to an accessible environment for persons with disabilities and to remove barriers in the physical environment and in buildings and facilities open to the public. This general obligation will be further detailed below in the section related to Accessibility Indicators. However, this indicator is important in that it aims to capture whether the legal framework specifically states that workplaces should be made accessible for persons with disabilities in order to guarantee their right to an accessible work environment. The indicator focuses on employers in charge of workplaces, in both the public and private sector, as duty-bearers.
Value measurement The national legal framework will be assigned a numeric value as follows:
  • A value of 0 is assigned if the obligation does not exist in the national legal framework
  • A value of 1 is assigned if the obligation exists in the national legal framework and is only applicable to either the public or private sector 
  • A value of 2 is assigned if the obligation exists in the national legal framework and is applicable to both the public and private sector
Expressed concerns of relevant human rights mechanisms on this issue will appear through this evaluation by a (-) mark to the assigned value.
Data collection  States’ reviews by human rights mechanisms, Laws related to disability and employment.

(c) Employment Component 3: Reasonable Accommodation in Employment

EMPLOYMENT INDICATOR 3:

The legal framework states that employers have an obligation to provide reasonable accommodation to persons with disabilities

Source 

This indicator is derived from Article 27 (i) of the CRPD which requires States to “ensure that reasonable accommodation is provided to persons with disabilities in the workplace”.

Definition

The indicator refers to whether the national legal framework complies with the CRPD requirement to provide reasonable accommodation to persons with disabilities in the workplace.

Reasonable Accommodation is defined in Article 2 of the CRPD as “necessary and appropriate modification and adjustments not imposing a disproportionate or undue burden, where needed in a particular case, to ensure to persons with disabilities the enjoyment or exercise on an equal basis with others of all human rights and fundamental freedoms.”

The ILO defines accommodation in the employment context as the “adaptation of the job, including adjustment and modification of machinery and equipment and/or modification of the job content, working time and work organization, and the adaptation of the work environment to provide access to the place of work, to facilitate the employment of individuals with disabilities.[9] It also defines job adaptation as the “adaptation or redesign of tools, machines, workstations and the work environment to an individual’s needs. It may also include adjustments in work organization, work schedules, sequences of work and in breaking down work tasks to their basic elements.”[10]

The indicator measures whether the legal framework recognizes the right of persons with disabilities to reasonable accommodation in employment and identifies employers as the duty-bearers of this obligation. To ensure conformity with the CRPD, employers are required to take account of an individual’s disability, to make efforts to adapt to the needs of workers with disabilities and to eliminate the barriers present in the physical and social environment.[11] Thus the law obliges employers  to take steps to accommodate the particular situation and needs of a worker with disabilities on a case by case basis to enable him/her to perform the job effectively, such as the adaptation of software or the provision of sign interpreters.[12]

The CRPD and ILO guidelines stress that the accommodation should not create an undue or disproportionate burden on the employer, considering factors such as health, safety and cost..[13] The requirement to provide reasonable accommodation is distinct from the obligation to comply with general accessibility standards in that the former entails specific interventions targeting the individual needs of the person with disabilities. [14]

As the failure to provide reasonable accommodation is considered a form of discrimination, this indicator also reflects conformity with the CRPD obligation to eliminate discrimination in the employment sector and to ensure an inclusive work environment.

The requirement to provide reasonable accommodation should apply to all workplaces whether in the public or the private sector.

Value measurement

The national legal framework will be assigned a numeric value as follows:

  • A value of 0 is assigned if the obligation does not exist in the national legal framework
  • A value of 1 is assigned if the obligation exists in the national legal framework and is only applicable to either the public or private sector 
  • A value of 2 is assigned if the obligation exists in the national legal framework and is applicable to both the public and private sector

Expressed concerns of relevant human rights mechanisms on this issue will appear through this evaluation by a (-) mark to the assigned value.

Data collection 

States’ reviews by human rights mechanisms, Laws related to disability, laws related to anti-discrimination, laws related to employment, laws related to civil service.

(d) Employment Component 4: Positive Measures to Promote the Employment of Persons with Disabilities

The CRPD obligation to take positive measures to promote employment of persons with disabilities will be addressed through indicators measuring the existence of such measures in the public sector (Employment Indicator 4) and in the private sector (Employment Indicator 5). Separate indicators are developed for employment in the public and in the private sector because the nature of the State’s obligation as defined in the CRPD are different for each sector. In the public sector, the State is the employer and is therefore required under the CRPD to directly employ persons with disabilities. In the private sector, the State is required to take measures targeting private employers in order to promote the employment of persons with disabilities.

EMPLOYMENT INDICATOR 4:

The legal framework establishes measures to increase the employment of persons with disabilities in the public sector

Source  This indicator derives from Article 27 (g) of the CRPD which stipulates that States Parties shall “employ persons with disabilities in the public sector”.
Definition

This indicator measures the national legal framework’s conformity with the CRPD obligation to employ persons with disabilities in the public sector. It captures whether the national legal framework ensures the recruitment of persons with disabilities in the public sector given the State’s position as an important employer in several countries. It also reflects to what extent the State intends to set a model for the private sector regarding the employment of persons with disabilities. 

Some countries have chosen to set a quota for the recruitment of persons with disabilities in the public sector as a form of affirmative action to guarantee their access to employment. This requires reserving a certain proportion of job positions in the public sector for persons with disabilities. 

Value measurement The national legal framework will be assigned a numeric value as follows:
  • A value of 0 is assigned if such measures do not exist in the national legal framework
  • A value of 2 is assigned if such measures exist in the national legal framework
Expressed concerns of relevant human rights mechanisms on this issue will appear through this evaluation by a (-) mark to the assigned value.
Data collection  States’ reviews by human rights mechanisms, Laws related to disability, laws related to anti-discrimination, laws related to employment, laws related to civil service.

EMPLOYMENT INDICATOR 5:

The legal framework establishes positive measures that aim to encourage the employment of persons with disabilities in the private sector

Source  This indicator derives from Article 27 (h) of the CRPD which requires States to “[p]romote the employment of persons with disabilities in the private sector through appropriate policies and measures, which may include affirmative action programmes, incentives and other measures”.
Definition

This indicator measures the national legal framework’s conformity with the CRPD obligation to promote the employment of persons with disabilities in the private sector. It also reflects conformity with the CRPD obligation on States to take appropriate measures to eliminate discrimination on the basis of disability by any person, organization or private entity (Article 4 (1) (e)).

The promotion of the employment of persons with disabilities in the private sector can be done following different approaches. One approach is through the adoption of anti-discrimination provisions which prohibit employers from discriminating against persons with disabilities in the recruitment, promotion, dismissal and other aspects of employment. Another approach is to provide incentives to employers through tax exemptions, reductions or subsidies. Some countries have also chosen to adopt affirmative action measures, also known as quota legislation, which requires employers to reserve a certain proportion of jobs for persons with disabilities.[15]

According to the ILO, quota legislation should aim at assisting persons with disabilities to obtain employment, be backed with a sanction such as a compensatory levy and an enforcement mechanism to encourage conformity by employers. They should also, among other criteria, offer employers other optional ways of meeting the quota obligation.[16] Such legislation is based on the principle that all employers should contribute to the employment of persons with disabilities either through the direct provision of employment or through a financial contribution.[17] In case of non-conformity with the quota obligation, private sector employers will be required to pay a financial contribution as a sanction. Some countries have chosen to re-assign these contributions for vocational rehabilitation services, unemployment compensations, or for the promotion of accessibility at the workplace.[18]
Value measurement The national legal framework will be assigned a numeric value as follows:
  • A value of 0 is assigned if such measures do not exist in the national legal framework
  • A value of 2 is assigned if such measures exist in the national legal framework
Expressed concerns of relevant human rights mechanisms on this issue will appear through this evaluation by a (-) mark to the assigned value.
Data collection  States’ reviews by human rights mechanisms, Laws related to disability, laws related to anti-discrimination, laws related to employment, laws related to civil service.

[1] International Labour Organization, undated.

[2] International Labour Organization, 1958.

[3] Ibid. para.59.

[4] Ibid. para.60.

[5] Ibid. para.61 to 63.

[6] See CmRPD General Comment No. 2 (2014) Article 9: Accessibility, CRPD/C/GC/2, para.41.

[7] See CESCR General Comment No. 23 (2016) on the right to just and favourable conditions of work (article 7 of the International Covenant on Economic, Social and Cultural Rights), para.47(c).

[8] United Nations Office of the High Commissioner for Human Rights, 2012b.

[9] International Labour Organization, 2002, p. 4

[10] International Labour Organization, 2002,  p. 6

[11] International Labor Organization, 2007, pp. 30-31

[12] United Nations Office of the High Commissioner for Human Rights & Inter-Parliamentary Union, 2007, p. 14; International Labor Organization, 2002, p. 33

[13] United Nations Office of the High Commissioner for Human Rights & Inter-Parliamentary Union, 2007, p. 14; International Labor Organization, 2007, pp. 30-31

[14] United Nations Office of the High Commissioner for Human Rights & Inter-Parliamentary Union, 2007, p. 14

[15] International Labor Organization, 2002, Appendix 3

[16] International Labor Organization, 2007, p. 84

[17] Thornton, 1998.

[18] International Labor Organization, 2002, Appendix 3